Frequently Asked Questions
Everything you need to know about your next favorite bikini.
How do I find the right size for me?
We provide a comprehensive size guide on every product page. Since our cuts range from skimpy to full coverage, we recommend checking the specific 'Fit Tips' for each style or reaching out to our customer service team for personalized advice.
What is your return policy?
We accept returns on unworn, unwashed items with original tags and hygiene liners intact within 30 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How should I care for my Frankies Bikinis?
To keep your swimwear in top condition, we recommend hand washing in cold water with a mild detergent and laying flat to dry in the shade. Avoid rough surfaces and high chlorine levels to prevent snagging and fading.
Do you offer international shipping?
Yes, we ship to most countries worldwide! Shipping costs and delivery times vary by location and will be calculated at checkout. Please note that international orders may be subject to local duties and taxes.
When will my order ship?
Orders are typically processed within 1-3 business days. Once your package leaves our warehouse, you will receive a tracking number via email to monitor its progress.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible, so we have a very limited window for changes. Please contact us immediately after ordering, and we will do our best to accommodate your request before the package is dispatched.